Manual M19 presents techniques for developing contingency plans for a variety of emergencies from natural disasters to human-caused crises. The manual explains how to develop an emergency preparedness plan, how to identify vulnerabilities in your water system, and how to determine how a disruption would likely impact service.
The manual includes a separate, 20-page booklet “Security Analysis & Response for Water Utilities,” which provides guidance in hazard assessment, vulnerability assessment, mitigation, development of a response plan, and crisis communications for a utility security breach.